When a storm is moving, customer service is too! The Hubbell Emergency Action Team (HEAT) works around the clock alongside our distributor partners and customers to do whatever it takes to get product where it's needed.
The Hubbell Power Systems, Inc. (HPS) Customer Service team is our first responder. Based in Centralia, MO, the HPS Customer Service team provides centralized support for more than 40,000 products and around-the-clock coverage during storms and natural disasters.
Around the Clock, Live Coverage
Our dedicated team of service and support is available to assist 24/7. We are here when you need us most and we will be with you until power is restored. With our storm response service, you will receive office, mobile and home numbers to your personal customer care team. Call us today to get prepared for storms in your area.
Superior Inventory Management and Logistics
Hubbell Power Systems is leading the industry with the largest centralized distribution of T&D inventory in the country. We have a multi-sourced product supply, and a sophisticated suite of transportation partners to ensure the fastest delivery possible. In 2011, 97% of our storm fulfillment shipped within 24 hours with 99.98% accuracy.
We do not charge cost premiums for emergency response orders. Our goal is to provide convenient, reliable service and tools to support your efforts. All customers have access to our extensive online cross-reference database and/or myHubbell.com for immediate price and availability.